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wiki:password_and_account_information [2019/02/11 17:04] (current)
Royale Mobian created
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 +====== Password and account information ======
 +===== What to do if you forget your password =====
 +If you know your username but have forgotten your password, go to the [[https://​mobiusgrid.us/​index.php/​join-us?​view=reset|password recovery page]]. Enter your Email and click **Submit** to have instructions on how to create a new password sent to the email address connected to the account. You'll need to enter the verification sent to you in the email to reset your password. Be sure to check your junk mail/spam folder. Once reset is completed log into your [[https://​mobiusgrid.us/​index.php/​account/​my-account|"​My Account"​]] page. Then enter your new password into the **Password** and *Retype Password** boxes, complete by clicking the **Save Changes** button at the bottom.
 +We apologize in advance that support cannot retrieve passwords. ​
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